Privacy Policy
Last updated: Jan 2026
Soda Creatives ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website at sodacreatives.com you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect the following types of personal information:
Contact information: name, email address, phone number, and business name
Enquiry details: information you provide when submitting a contact or enquiry form
Usage data: information about how you interact with our website, including pages visited, time spent on pages, and referring URLs
Communications: records of any correspondence between you and Soda Creatives
We collect personal information only by lawful and fair means, and only when it is reasonably necessary for our business functions.
How We Use Your Information
We use the personal information we collect to:
Respond to enquiries and provide the services you have requested
Send service-related communications, including quotes, invoices, and project updates
Send marketing communications (only with your consent, and you may opt out at any time)
Improve our website and services
Comply with legal obligations
We will not use your personal information for any purpose other than those outlined above without your consent.
Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service providers: third-party tools and platforms we use to operate our business (e.g. email platforms, scheduling tools, website hosting), who are required to keep your information confidential
Legal authorities: where required by law or to protect the rights and safety of our business or others
All third-party providers we use are carefully selected and, where applicable, bound by confidentiality obligations.
Cookies & Website Analytics
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can control cookie settings through your browser. Disabling cookies may affect the functionality of parts of our website.
We may use analytics tools such as Google Analytics to understand how visitors interact with our site. This data is aggregated and does not personally identify you.
Data Storage & Security
Your personal information is stored securely and we take reasonable steps to protect it from misuse, loss, unauthorised access, modification, or disclosure. Our data is primarily stored using trusted cloud-based platforms located in Australia and the United States.
While we take reasonable precautions, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Access & Correction
You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate, out of date, or incomplete. To make a request, please contact us using the details below.
We will respond to your request within a reasonable timeframe.
Marketing Communications
If you have opted in to receive marketing communications from us, you may unsubscribe at any time by clicking the unsubscribe link in any email, or by contacting us directly. We will process your request promptly.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised date. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us:
Soda Creatives
1/382 Raymond Street
Sale, Victoria, Australia